Sears.com marketplace Homeandliving.com
Horrible experience! Worst product quality and customer service!
- 10-06-2012
- 62
I purchased a sofa from sears.com marketplace homelandliving.com. (CoasterSofa Couch with Mocha Microfiber in Dark Brown Leather Like SearsItem# SPM5197123801 | Model# 501881N) I was disappointed when I received it. It was made from China with a very thin cheap fabric material. After a month I noticed there was a tear in the cushions. Unfortunately, the fabric and cushions are wearing pre-maturely. The fabric is tearing and the cushions are loosing their shape.
I never had this problem with any other brand of living room furniture I purchased over the last 35 years. I called Sears and talked to 3 or 4 people and I was given a phone number to call Home & Living. When I called them, they said I cannot get a refund or exchange because it was passed 30 days. Do not buy from Sears.com& home and Living.com. Their products have Inferior quality and they do not stand behind their products. I have never been so dissatisfied with a product! Shame on Sears.com & Home& Living for scamming people!
Company: Sears.com marketplace Homeandliving.com
Country: USA
Site: homeandliving.com, sears.com