Sears
Protection Plan Renewal Call Left on Hold for Over an Hour

I have been a Sears customer for over 40 years. I have had there protection plan for that long for my appliances. I tried to call last week for my account to renew the plan, they said it expired and had me on the phone for over an 1 1/2 had me on hold for 25 min no one ever came back on the line. This is terrible customer service.

Company: Sears
Country: USA

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