Sears Appliance Repair Service
Protection Agreement Holders Get Worse Appointment Dates Than Others

Construction & Repair

Sears does not provide their customer service reps with the best service dates on 1-800-4-MY-HOME if you have a Sears Protection Agreement and does not provide a way for customers to schedule an appointment online if you indicate you have a Sears Protection Agreement (because Sears wants the $60 minimum service fee appointments first).

You can get better dates online for service if you indicate you don't know whether you have a Sears Protection Agreement, but then indicate in the comment section that you have an Agreement.


Company: Sears Appliance Repair Service
Country: USA
  <     >  

RELATED COMPLAINTS

Sears home repair service
Protection Agreement Failed After Technician Broke Dryer

Sears Home Repair
Protection Agreement Cancellation Refused and No Repair Invoice Provided

Sears
Boiler Protection Agreement Appointment Scheduling Frustrations

Sears Appliances and Service
Extended Appliance Protection Plans Seen as Extra Profit by Former Employee

Sears and Roebuck Co
Master Protection Agreement Declared Expired Despite Valid Coverage

Sears
Dryer Still Overheating After Motor and Blower Replacement

Sears
Appointment Moved Hours Later, Calls Cut Off and Lost Wages Demanded

Sears home repair service
Grill Repair Appointments Missed Twice Despite Protection Agreement

Sears home repair service
Refrigerator Repair Cancelled at 4:30 PM and Pushed Back a Week