The Stove Place
Quoted one price for installation and billed anothe

Construction & Repair

Purchased fireplace doors from this company. They installed the doors two months after they were purchased... Stock had to be ordered.

The initial installation was not completed... Another part was back-ordered.

Three months later the part still wasn't in and after numerous telephone calls to the place of business (supposedly they were surprised it was taking so long to arrive) they supposedly ordered it again and FINALLY it showed up.

When their technician came to install the part... They reneged on the installation and item charges of $57.00 (originally quoted) and tried to double up on the price..."The part was $57.00, the installation of the part is $60.00"

Then the technician left my home with the part and now my fireplace doors ($395.00) are incomplete.


Company: The Stove Place
Country: USA
State: Massachusetts
City: Shrewsbury
Address: 95 Hartford Turnpike
Phone: 5087547091
  <     >  

RELATED COMPLAINTS

Lowe's Home Improvement
One Door short - Installation

Sears
Charged $190 for Belt Installation Quoted at $129

Renewal By Andersen
Good Patio Door Install but No Callback on Post-Installation Problem

Cynosure
Cynosure Inc. Price Gouging. One price quoted then charged double for the part

Pinnacle Sales Inc
We purchased a fireplace, garage

Jacobs Overhead Doors - Clopay Garage Doors
Manufactured / Installed Incorrectly Houston

Sears
Oven Installation Quoted $169.99 Then Charged $85 Extra for Cabinet Cut

American Home Shield
Microwave Part Never Arrived and Wife Told Wrong Status by Phone

HH Gregg
Defective dishwashe

Kidd Fireplace
NEVER USE this company for your fireplace installation of fixing the problems with you fireplaces! They are very rude and unprofessional. Kevin Fisher can charge your credit card without getting you