Sears
Riding Mower Order Canceled and Re-offered at Higher Price

I purchased a mower from sears direct using a craftsman club member discount. They said to wait on an email before picking up the mower at the local store. The next day I received an email stating the order had been cancelled. I phoned them and asked them to honor the price as stated on the web site. They offered the mower at an increased price of about $150.00. This is illegal and wrong but they have lost another customer and the will hurt in the long run. I have purchased two riding mowers from them in the last ten years. I might refer the complaint to the State Attorney General but the hassle isn't worth the effort. So I will take my business elsewhere.

Company: Sears
Country: USA

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