Mullican Flooring
Warranty is no good

Mullican Flooring Finish warranties are worthless. We had a beautiful 3/4" floor laid 3 yrs ago. Did all we were told to do for cleaning, etc.

Several months ago we noticed more and more finish issues in random areas, even unwalked-on areas. Dullness, bevel finish chipping out, etc. Had emailed them about it, followed instructions, had our installer come look at it, etc.

Mullican hired a certified inspector and the report clearly shows under and and over wood readings as dry... But the played up moisture issues. He came out from the space quite dry!

The installer checked for moisture issues prior to install and we fixed had some minor ones when we first bought the house 11 yrs ago. (8yrs prior to our floors). Mullican denied our warranty claim for a failed finish sighting moisture issues and won't discuss any further.

I would like to know how any kind of minimal moisture from underneath can penetrate a subfloor, the moisture barriers and 3/4"Oak, only to ruin the finish. And quite at random at that... The crawlspace is under the entire house!

So as much as I raved about our flooring when it was put down... Forget it... I will tell anyone considering true hardwood NOT to choose Mullican products... Ever. Their 50 yr warranty is a lie.

Company: Mullican Flooring
Country: USA
Address: 1109 University Parkway
Phone: 4232834695
Site: mullicanflooring.com

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