K and LSN - Future Finishing
Ripoff Fraud doesn't honor their warranty BEWARE
- 05-22-2007
- 7
K&LSN Inc, which operates under name of Future Finishing numerously did not honor their 1 year warranty. The company is owned by a person name Lee, Soon Nam. We pre-finished about 89 doors through Future Finishing (K & LSN Inc). After 5 month later, door finish starts to fail. Our company immediately called Future Finishing to inspect the doors, but there were no response. After contacting them for over 2moth, they finally came to take a look at some warranty work. They flat out denied the claim without any reasonable reason. Their reason was this. Before they finish the door, it had some moisture inside the wood. Due to the moisture, it is cracking inside out.
If that was the case, wouldnt Future Finishing suppose not to finish the door? Arent they the ones who suppose to check the moisture content prior to finishing the doors?
Also, they constantly screw up on color as well. If you have finished the door with them, please take 3 random doors out to the sun and compare it. Most of all the door color does not match! I believe they are doing major door work for Aspen, Vail, Crested Butte area.
If you have done your finishing work with Future Finishing (K & LSN Inc), you should take a look at the damages it will cause in the future. Most of other door maker told me that, Future Finishing is a Hit-and-Miss type of company. Numerous of other company is switching to different pre-finishing company that honors their warranty.
We will never do business with Future Finishing (K&LSN Inc) again.
Company: K and LSN - Future Finishing
Country: USA
State: Colorado
City: Longmont
Address: 4472 Hilltop Rd
Phone: 9705359247