Artfuzz.com
Onlinewall.com Overcharged, Sent wrong product almost 1 month after ordered placed, Refund denied Internet

Artfuzz (aka Online Wall) is the worst company I have ever dealt with. I placed an order on December 11th for a Christmas present. Artfuzz / Onlinewall immediately charged my credit card for the incorrect amount (more than I agreed to pay). I heard nothing from Artfuzz / Onlinewall until I contacted them. When I contacted Artfuzz / Onlinewall to ask about my order, they gave me tracking information which was wrong. When the package never arrived, I contacted Artfuzz / Onlinewall again and they said the order was processed incorrectly. Artfuzz / Onlinewall did not ship the order until almost a week after Christmas. When it arrived, it was a smaller picture than I had ordered and purchased a frame for. Artfuzz / Onlinewall refused to give me any refund, even after Artfuzz / Onlinewall charged $6.95 for shipping. The customer service number for Artfuzz / Onlinewall was not answered at any time I called.

In sum, Artfuzz / Onlinewall repeatedly gave me wrong information about my order, overcharged my credit card, sent the wrong product almost a month after I placed the order, ruined my Christmas gift and refused to refund any of the money I spent on this disastrous experience.

Company: Artfuzz.com
Country: USA
Site: artfuzz.com

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