Ross Sveback
Elevating the Everyday Did not deliver a bowl which I paid for via Paypal. Did not return emails about the item until I threatened him. It has been over a month

I purchased a bowl from Ross and paid via Paypal. 3 weeks went by and I emailed him enquiring about it.
He did not respond. I sent several emails then finally threatened to report him to Paypal, BBB abd complaint. He then said my previous emails had gone to spam and this was the 1st he had heard of my purchase (even though Paypal payment was collected immediately). He promised to email his helper (said he was out of town) and have her send it early the following week, then email me tracking info.
No tracking info arrived and no bowl arrived. I waited until the end of that week and emailed again - no response. 4 weeks went by, I tried to contact him several times (email is his only contact info listed) when I got no response, I sent an email with the subject " respond today or I will have to report your business" He then (promptly) responded saying he was not going to let a bowl cause a problem for his business so he would have his helper recall the delivery (???) and refund me 7- 10 days later. It has been over 4 weeks, no refund. Do not buy from Ross Sveback!!! He is unreliable & discourteous - I am still waiting for a refund!

Company: Ross Sveback
Country: USA
State: Minnesota
City: Minneapolis/St. Paul
Site: kon-tent.com

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