SenseiHaus
Never received my order and the tracking number was fake

Ordered item on 7th of August. Requested shipping info. Responded that they were having problems with Canada Post. Then on 21st I reached out for update and they said I'd get my item within 5 to 7 business days so I asked them for tracking info and they didn't respond.

Opened a dispute with PayPal on 23rd. They responded to PayPal that they had to wait for shipping info upload confirmation for 24 hrs. Finally after escalating the dispute, they entered a tracking number and said it would be confirmed within 24 hours. Another lie. PayPal closed the dispute and I reopened immediately by changing the reason as well as calling PayPal because the tracking information was fake. PayPal confirmed and gave me an immediate refund after reviewing my responses.

I tried to be patient and contacted them first via email before I reached out to PayPal. Buyer beware.

Company: SenseiHaus
Country: USA

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