Sears
Push Mower Warranty Repair Quoted $35 Then Billed $70

I bought my push mower little over 2 years ago, but had problems with it by the end of the first year, I also bought the 3 year warranty so i wasn't in a hurry to take it back. The problem was, it runs erratically, revs up and down on its own, will not run at a continuous rpm! When I bought the warranty, I was told "this covers everything, any problems with it, take it back, it will be covered". When I dropped it off at the service center, the guy tells me of possible charges due to normal wear ie spark plug and or new blade and this could be up to 35 dollars, so I sign, that's understandable. But when they call back with a price of 70 dollars, now i feel shafted! Number 1 they lied to me at the store over what was covered and number 2 they lied to me at the service center on how much it could cost! Don't waste your money on a warranty from Sears!

Company: Sears
Country: USA

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