Sears Home Repair
Service Problem Resolved After Facebook Post and Case Manager Help

I wrote a complaint on the Sears wall yesterday about Sears messing up my service appointment and leaving me stuck without my dryer for another week, and the horrendously poor assistance I got from the 1st customer service person I called. Scott J. responded to my FB post and senior case manager Tricia B. worked to resolve the problem by getting repair scheduled sooner. Thank you, Sears!

Company: Sears Home Repair
Country: USA

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