Green Mattress Factory
Greenmattressfactory Exchange layers as often as needed. Right, if you can afford the shipping that they don't tell you about
- 11-09-2010
- 7
We got the bed. Fine. We were told that if the layers were too soft or too firm, that we could exchange them as many times as needed until we got just the right firmness — no charge. Not. The top layer is too soft. After spending a small fortune on a mattress we now have to pay an additional $75 for the "no-charge" exchange. Of course it's for shipping "both ways." Gee. Thanks. And if we need to exchange another layer? It's $75 a pop. I'm disgusted. We wouldn't have bought the bed had we known; we're thinking of returning the whole thing.
Company: Green Mattress Factory
Country: USA
Phone: 8004850987
Site: greenmattressfactory.com