Hewlett Packard Computers
New Desktop Missing Purchased Antivirus Software After Six Calls

HP customer service is terrible. Received a new desk top which was missing antivirus software I had purchased. Thought it would be a simple call. Over 3 days I spoke to total of six people. The last call went on for 90 minutes. Still no resolution. One person told me it should have been preinstalled and I should send the computer back. Another told me that they should have sent me a disk. All they need to do is send me a disk for me to install.

Company: Hewlett Packard Computers
Country: USA

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