National Floors Direct
Rude and Dishonest Customer Service

I went online and requested an in-house free estimate for rug. They called me to check out up. Long story short, despite the fact that the ad claims "following day" it's not. I named on Friday and requested for a scheduled appointment on Tuesday. Takara, the "client solutions" consultant stated there we are no visits, I stated thanks and hungup. Our routine improved, I called back and requested to get a Friday visit, evidently whenever you contact they've caller-id, I acquired Takara again, and he or she stated we spoke earlier, I stated yes and that I want to have an appointment on Friday. I had been placed on store, she returns and claims nothing can be obtained. I stated please inform me if you find anything accessible, she set me on-hold again and also the point went dead - disconnected. I called again, voicemail for Takara. Bottom line, horrible support before I had been a person indicates it just might worsen once they had my income. Think hard - don't use nationwide floors strong. Let us help our neighborhood floor businesses who will probably function to contend for that company.

Company: National Floors Direct
Country: USA
State: Virginia
City: Alexandria

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