Nebraska Furniture Mart
Refuse to keep appointments

After making an appointment TWO WEEKS in advance, they refused to have there measuring agent meet me at my home at the appointed time. I took a day off work on this specific day to meet with the agent. I called and they were absolutely not willing to keep their promise. The woman I spoke with wasn't surly or abusive yet she wasn't willing to do anything in order to facilitate meeting the obligation. I asked to speak with a manager and was promptly put on hold for over 30 minutes. I will never do business with such a company in the future and am sure from reading previous posts that i am not alone in being poorly treated by this company. I was planning to buy a laminate floor for $800. I'm sure in retrospect that a much more valuable job came their way.

Company: Nebraska Furniture Mart
Country: USA
State: Kansas
City: Kansas City
Site: nfm.com

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