Home Depot
Paid in full for washer and dryer, still not delivered

Construction & Repair

I bought a washer and a dryer at Home Depot in Norwalk, CT, on Black Friday (November 27th). I was required to pay the full price ($1090), although the appliances were supposed to be delivered December 22nd.

After 45 days, I had received three phone calls that delayed the delivery. Yesterday I went to the store and, after they checked the order, they told me my appliances would arrive this coming Friday. This morning I received a call from a Home Depot office in NJ, and they told me they were very sorry but my appliances will be ready only next week.

Right now I do not know when I will have my appliances.

Right now, Home Depot has had my $1090 for 45 days. They can use it, and they do not have to pay any interest on it. Is this fine? I think they have to reimburse the cost of the money to the customer.

I will be happy to know if this happened to other people.


Company: Home Depot
Country: USA
State: Connecticut
City: Norwalk
Address: 600 Connecticut Avenue
Phone: 2038549111
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