Heirloom Organics, LLC
Dismissive, Non-responsive, Poor customer service, Epic Failure

The company's slick website offers heirloom (rather than sterile hybrid) vegetable, fruit, bean, grain, and herb seeds for self-sustained gardening, farming, and long-term storage. The site looks legit, but you should use caution when dealing with these people. Their complete lack of response, lack of phone number, and use of a rural mail drop make me think they're trouble.

I sent a list of questions about product, shipping, delivery schedules, etc. Through their "Contact Us' web link. I was genuinely interested in their product, but needed more information before buying.
After following up 3 times—each with previous communications attached—I got no response. Two of the messages warned of impending loss of business due to lack of response. Their deadline was today.

Having received no response this morning, I sent the final note informing them they lost my business due to their epic failure. But I really doubt there's anyone on the other end to see it.

Company: Heirloom Organics, LLC
Country: USA
Address: 3388 Merlin Rd. Ste. 400 (a P.O. Box)
Site: non-hybrid-seeds.com

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