Lee Brenner, Bay Area Noise Control
Charging for information on product

All I did was request information on soundproof windows, and the vendor refused to give any info and tried to require a $375 consultation. Emails thread below... Read from the bottom up...

I'd be very cautious about buying from anyone who won't even give details on his product for free...

From: bluenike
To: 'Lee Brenner'
Sent: Tuesday, August 04 10:37 PM
Subject: RE: soundproof windows

And just so we're on the same page what you had to say is that you don't provide any info on your windows without the consultation?

From: Lee Brenner [mailto: lee@bayareanoisecontrol.com]
Sent: Tuesday, August 04 10:57 PM
To: bluenike
Subject: Re: soundproof windows

I said what I had to say...

Lee Brenner
Bay Area Noise Control Products
SoundProofing Remodelers
St. Contr. Lic. 916001
Member of ASA, CISCA, AWCI, INCE

T: 415.386.8733
F: 415.386.4623
E: lee@bayareanoisecontrol.com
www.bayareanoisecontrol.com

"... For peace of Mind"
Original Message
From: bluenike
To: 'Lee Brenner'
Sent: Tuesday, August 04 10:37 PM
Subject: RE: soundproof windows

Hi Lee-

I think I've decided to move forward on noise control windows just need to decide which ones.

Do you have any literature on your windows? Sound control graphs? What thicknesses do you have? How much sill space do you need for a flush-mount installation? Can I sent in measurements for a quote? Any pictures?

Thanks,
bluenike

From: Lee Brenner [mailto: lee@bayareanoisecontrol.com]
Sent: Friday, July 31 2:08 PM
To: bluenike
Subject: Re: soundproof windows

Environmental noise. Most acoustical consultants in S.F. Charge around $2,000, BTW.

Lee Brenner
Bay Area Noise Control Products
SoundProofing Remodelers
St. Contr. Lic. 916001
Member of ASA, CISCA, AWCI, INCE

T: 415.386.8733
F: 415.386.4623
E: lee@bayareanoisecontrol.com
www.bayareanoisecontrol.com

"... For peace of Mind"
Original Message
From: bluenike
To: 'Lee Brenner'
Sent: Friday, July 31 1:50 PM
Subject: RE: soundproof windows

$375 is out of budget unfortunately. What does the $200 get me?

From: Lee Brenner [mailto: lee@bayareanoisecontrol.com]
Sent: Friday, July 31 1:49 PM
To: bluenike
Subject: Re: soundproof windows

An everything evaluation is min. $375. I can do it Monday at 4:00 P.M. Or later or Tuesday at 2:30 P.M. Or later... Pls adv.

Lee Brenner
Bay Area Noise Control Products
SoundProofing Remodelers
St. Contr. Lic. 916001
Member of ASA, CISCA, AWCI, INCE

T: 415.386.8733
F: 415.386.4623
E: lee@bayareanoisecontrol.com
www.bayareanoisecontrol.com

"... For peace of Mind"
Original Message
From: bluenike
To: 'Lee Brenner'
Sent: Friday, July 31 1:23 PM
Subject: RE: soundproof windows

Will you evaluate everything, such as the need to upgrade walls? And all options available to me?

I am in potrero hill. How soon can you do the evaluation?

Thanks,
bluenike

From: Lee Brenner [mailto: lee@bayareanoisecontrol.com]
Sent: Thursday, July 30 5:16 PM
To: bluenike
Subject: Re: soundproof windows

Yes, we have the same thing, but we also have DH. Ours is about 10-33% less.
Do you have sizes and do you plan to do the work yourself? We do evaluation on noise control windows and do final measurements and install, too. We charge a fee of $200 for this detailed service which gets into how we install the windows for max benefit... Optimization, no regrets. Where is your property?

Lee Brenner
Bay Area Noise Control Products
SoundProofing Remodelers
St. Contr. Lic. 916001
Member of ASA, CISCA, AWCI, INCE

T: 415.386.8733
F: 415.386.4623
E: lee@bayareanoisecontrol.com
www.bayareanoisecontrol.com

"... For peace of Mind"
Original Message
From: bluenike
To: lee@bayareanoisecontrol.com
Sent: Thursday, July 30 2:59 PM
Subject: soundproof windows

Hi-

We are considering soundproofwindows.com but I'm interested in alternatives Do you guys offer something?

Thanks,
bluenike

Company: Lee Brenner, Bay Area Noise Control
Country: USA
State: California
City: San Francisco
Site: bayareanoisecontrol.com

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