American Home Shield
A/C repair denied, second opinion never came, reimbursement refused

I have been making monthly payments to American Home Shield for the last four years. My AC stopped working a few weeks ago. I placed a service request. It took them days to send someone out. When the person came out he said the repair was not covered under the warranty. I disputed the claim and was promised by AHS they would send another person to give a second opinion. The second person never came. After being in a hot house for three weeks, I finally called a repair person outside of AHS. That person came out the same day and fixed the problem. The problem that was fixed was something covered under the AHS contract. When I called American Home Shield they refused to reimburse me for the repair. I then canceled my service. I have wasted hundreds of dollars with this company. Please do not waste a penny of your money with these people.

Company: American Home Shield
Country: USA
State: Iowa
City: Carroll
Site: ahswarranty.com

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