American Home Shield
Consumer Report

Called for AC is not working. AHS sent one contractor who said unit
is not working properly and its old unit. The contractor said its covered. The American Home Shield customer service representive
called us to let us know that repair is authorized. After sometime we called again to find out when the repair will begin. Then AHS said they want second opinion they sent two more contractors one them said duct work is missing so its not covered. The third contractor said
duct work is missing and ac is working fine. From May till begenning of August it was so hot. You can imagine without the AC.

Company: American Home Shield
Country: USA

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