Home Depot
Broken Screen Door Parts and Dismissive Door Department Clerk

Construction & Repair

This is only a vent. A screen door I purchased had a few broken parts, which I noticed when I tried to put it up. At the store I looked for the door guy, who, as every door buyer at Home Depot knows, spends the day at a computer with solitaire. My problem seemed to spoil his day. He said lunch was coming and told me to go talk to the Andersen rep, who would arrive shortly. WOW.

As it happened, the Andersen rep was already around and took care of me right then. A few people there, at least, are still happy to have a job.


Company: Home Depot
Country: USA
State: Illinois
City: Downers Grove
  <     >  

RELATED COMPLAINTS

Home Depot
Storm Door Installation Quote Jumped From $77.00 to $257.00

Home Depot
Retractable screen door pops out in breezes, no real resolution

Rick A Warner
Door Repairman gone bad due to a scam to the tune of $350.00 Ripoff or Palmmyra Nebraska

Emco/Anderson Doors And Windows
Consumer Report

Home Depot
Storm door installed without shim, uneven frame, gaps

Home Depot
Clopay garage door fell onto new car after bad install

Home Depot
Genie Garage Door Opener Stopped Working, Store Refused Warranty

Home Depot
Special Order Exterior Door Installed 4 Inches Too Short

Home Depot
Security Door Installed Warped and Damaged, Calls Not Returned