Coast Spas
Coast refused to honor their warranty when my hot tub caught fire due to a fault in workmanship the business that doesn't give a dam consume

Construction & Repair

My hot tub was under warranty and has had several in warranty claims made and processed for various pieces of equipment in the hot tub.

Recently, my hot tub caught fire due to an electrical problem. When I called the place that usually did the warranty work on it they said they could no longer do warranty work for Coast Spas. They gave me an 800 number to call. I spent three days trying to get an answer out of Coast Spas on what they were going to do to be finally told that they were not going to cover the unit under warranty. They state that the warranty covers things like pumps and electronics going bad and would replace those but it does not cover the hot tub catching fire and replacing the hot tub. I've read the warranty paperwork closely and this type of language does not exist the 'Exclusions' section.

As a result, I've had to file a claim with my insurance company. Beware of Coast Spas!


Company: Coast Spas
Country: USA
State: British Columbia
City: Langley
Address: 6315 - 202 Street, Langley
Phone: 6045148111
  <     >  

RELATED COMPLAINTS

Coast Spas
Coast Spas Manufacturing Inc. Warranty worthless

Cal Spas & Carribean Pools And Spas
Cal Spas And Carribean Pools And Spas Cal Spas' Warranties are WORTHLESS

Cal Spas
Cal spas - is not honoring warranties - going out of business?

Mark 5 Spas Parts and repair inc
Was so post to be Warranty Company for coast spa but didnt do anything but rip me off

Cal Spas
Cal Spas' Worthless Warranties - Gas Grill

Cal Spas & Carribean Pools And Spas
Buyers beware

Cal Spas
California Acrylics Fails to Uphold the terms of their warranty

Cal Spas
Gasket leaked due to cal spas chemicals and pump is broken Ripoff

Cal Spas
Defective redwood cabinet Ripoff

02 Divine Spas 02 Sports
Do not honor their warranty _ do not buy from this company!