Cal Spas
Cal Spas' Worthless Warranties - Gas Grill

I Purchased a Cal Flame grill, made by Calspas, along with components from Caribbean Pools and Spas. The purchase was made solely as the result of Cal Flame's "Lifetime Component Warranty". This warranty covers the grill, among other things, against corrosion. After 6 months of use, the grill began to show signs of corrosion. I immediately contacted both Calspas and Caribbean Pools and Spas to address this issue. Calspas refused to even talk to me. Caribbean Pools and Spas gave me the run around for a year. So much for the written warranty. After 2 years, the grill was so corroded from the inside that it just fell apart.

Cal Spa, you need to step up and honor your written warranties.

Company: Cal Spas
Country: USA

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