Sears / Craftsman Lawnmower
Lemon Craftsman Lawnmowe

On October 4 I bought a Contractor Mower from Sears/Oxmoor Center. It was a delivered and restored mower but I had been guaranteed from the salesperson the quality and guarantees were just like a brand new mower. I also bought the warranty in those days. Since the cutting period was around after I created the purchase I'd no event to make use of the mower before spring of 2008 through which period the 90-day return policy had terminated.

The very first time I mowed the mower veered left and correct and also you couldn't cut in straight-line (I've a set actually garden) and in the same period the wheel elevation changes held leaping out-of location evoking the mower to fall towards the floor. I delivered the mower to Sears for fix for that very first time in April 25. It had been delivered in my experience on May 6. After I questioned the things they did to it and worker explained she couldn’t browse the paperwork but they had transformed the gas. It had been a brand new mower, therefore it didn’t actually need and oil-change.

I delivered the mower again on May 20 and was informed in those days that about the unique return the mower was really examined for trembling. I never told them-it shook as well as in reality my paperwork certifies I told them the mower wouldn't cut a straight-line once the self-propelled system was involved. I expected for my money-back in those days and was declined and so I allow them go again.

Our child picked the mower up again on 6/3 which period they changed the leading wheel drive. After attempting the mower out in the Sears Repair Middle he was unhappy but was informed by Michelle the Supervisor that there is nothing wrong with mower and nothing more they'd do. Our boy told them that I had been a 73-year old widow and also the cause I bought this self-propelled/crucial start mower is really that I really could cut my own personal garden. Michelle advised him I ought to have bought that design mower. I desire the salesperson might have explained that after I purchased.

I tried again to cut my garden and also the same thing occurred and so I delivered it on 6/5. Since that time I've experienced an unlimited battle with I couldn’t start to let you know just how many individuals and divisions I've been shuffled backwards and forwards through and also the store-manager at Sears/Oxmoor will not actually return my calls!

Please help me to solve this. I'm a 73-year old widow on the fixed-income and that I can't afford to pay for somebody $25.00 every time I've to come back this mower to Sears.

Company: Sears / Craftsman Lawnmower
Country: USA
State: Kentucky
City: Louisville

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