Sears Windows - Windows Replacement
Sears claims they guarantee for a lifetime - when you've issues they dismiss you!

I bought 33 replacement windows in March for my 30-year old-house. At that time my salesman Scott Doyle, guaranteed me that 'Sears stands behind their items,' which the main reason I paid $18,808 for these windows was simply because they included A - 20 year 'something' guarantee. Components, work, installment, something, along with a lifetime parts guarantee.

Because The windows have now been mounted, I've had Sears out below three times to repair apparently small issues - every time arriving through as guaranteed.

Fast-forward towards the K Mart combination. Ever since then, Sears continues to be difficult to cope with. I've 4 windows in my own home which are leaky, have rainfall arriving from all attributes, wont shut or are merely damaged.

Listed here are the reality by today.

11/4 Called and scheduled appointment.

11/28 Two 18-year old children arrived, calculated and got images. These were designed to deliver a study to Sears.

12/11 required position. Shock! Sears no further respects its guarantee. Today I'm accountable for all work costs, and that I SHOULD use their people. Rescheduled visit for 1/10.

1/10 - House all day long - no-show no-call.

1/16 required position. Got a noisy, uhhhh about the additional point.

1/17 Named and remaining concept for Francena Williams at 336-888-3387. She's said to be the supervisor of guarantee relationships for Sears.

1/18 Quit another message.

1/19 Got telephone call from Sears wondering when they arrived about the 10th, or 18th - unsure once they were said to be below. I told them no. Today they cannot return out below until early Feb.

I'm ashamed from the proven fact that my home gets ruined each time it rains, I've a whistle in my own family room each time it is windy - and that I am warming the exterior world-because all of those windows are dripping just like a siv.

I really donot believe I'll ACTUALLY by SOMETHING from Sears again. That is horrible that for that amount of cash, since K Mart purchased Sears they wont recognize any facet of this.

I've no choice. I'm likely to prosecute, inform the area lawyer and customer panel. We will discover what goes on.

Company: Sears Windows - Windows Replacement
Country: USA

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