Home Depot - Durango, Colorado
No money refund!

August 7 at Home Depot in Durango Colorado I ordered carpet for two rooms. I was asked to pay $100.00 and that I would be contacted later about the carpet installation. A man came to measure the rooms but I never heard from Home Depot thereafter about the delivery or installation. I called Home Depot and was told I had been "overlooked" and that I would be contacted later by an Expeditor, which never happened either. About three weeks later I called Home Depot again no one knew what was going on, so I asked to cancel my order. The man told me that It would take three weeks to get my $100.00 refunded. Presently it will be four months since I paid the @100. And no refund has been sent. My name is Linda Taylor, 4517 County Road 22, Cortez, Co. I am deaf so I cannot call normally, but through teletypewriter at 970-565-8931. My email is ltaylor#fone.net Home Depot number in Durango Colorado is 970-259-7954. Their address is 1301 South Camino Del Rio, Durango Colorado 81303 I do not have names of the people I spoke with. I did connect with the Home Depot manager, a woman, who assured me I was to receive my refund in 10 days. The other calls were made to a man in the flooring Dept.

Company: Home Depot - Durango, Colorado
Country: USA

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