Fairfield Resorts
RCI ripoff, points scam, thieves take your points, deliver to RCI you never see them again

I became a Fairfield "owner" in January. When my family got ready to take a vacation in July of that year, we found that the hoops you are made to jump through in order to even find out if there is availability are asanine and child-like. They tell you there is no availability, even though there are "many" rooms free if you call the resort directly. They tell you that, even though this particular week is not available, surely you can up and change every aspect of your vacation and go 4 months later, "shall we reserve that for ya?"

They tell you that, in order to check availability at RCI, you must deposit an unknown amount of points into RCI, let them check availability. If there is no availability, you must "call back within 48 hours and have those points sent back over to FF or you will lose them to RCI" I have YET to understand this one. If RCI indeed has no vacancy, why must I hang up, then call back and sit on hold for another hour just to tell them to put the points back to Fairfield?

This happened to me, I missed their deadline and they flat refuse to do anything at all about it. I am now not able to use any points for anything and the entire "ownership package" that costs $240/mo is completely useless to me and my family. My alternative is going to be a lawsuit and/or bankruptcy. Does not matter to me one way or the other. They will not get another penny from me.

They are scam artists and theives. DO NOT buy!!

Company: Fairfield Resorts
Country: USA
State: Florida
City: Orlando
Address: 8427 South Park Circle Ste. 500
Phone: 8002518736

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