Fairfield Resorts
Discovery Vacations ripoff Charges for a service it does not provide

In April I went to Las Vegas, NV, where my son lived at the time, and sat through a timeshare presentation by Fairfield Resorts. I told them I couldn't afford a timeshare and they then convinced me to buy a package called Discovery Vacations, which gave me points to use at Fairfield Resorts.

They told me I would have a year, beginning in October, to use the points. I explained that I work full time and wouldn't be able to travel that much and they told me that all I had to do was call and they would extend the time I had to use my 300,000 points.

I took a trip to Orlando, FL in December and used 35,000 points. I called Fairfield Resorts on October 10 and asked to get the time I could use the points extended for another year. Jovan Hall told me my time had been extended to 10/27/06. I was pleased.

I then get a call from Fairfield Resorts on 11/5/05 telling me that a mistake had been made. I could only extend the time to use the points until March.

This upset me very much and I told them that my brother, David Boles, had been killed in a car accident on October 25. The emotional strain and funeral expenses were going to keep me from being able to travel. I was told at that time they were canceling the contract with me and would quit charging $94.50 on my credit card each month. They didn't stop the charges.

I have already paid them over $1,500 and all I have gotten is a 5 night stay in Orlando FL. I have over 200,000 points that they will not let me use because of the time facter. I will not continue to pay for a vacation plan that I can't use.

I am a 57 year old, handicapped, woman. I believe Fairfield Resorts sells these vacation plans to vulnerable people, knowing that their (Fairfield) part of the contract won't be met. It's a scam.

Company: Fairfield Resorts
Country: USA
State: Florida
City: Orlando
Address: 8427 Southpark Circle, Suite 500
Phone: 8002518736

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