Sears
Kenmore Elite Washer, Dryer and Refrigerator Repeatedly Repaired

My wife and I thought that we were buying top of the line appliances, partly because of the price we paid, and partly because of the name KENMORE ELITE. How sadly uninformed we were on both counts.

We own (obviously Kenmore Elite) Washer, dryer, and side by side refrigerator. All of these products are less than 4 (four) years old.

Unfortunately however, we are on a first name basis with numerous repair techs. Let me give you some history:
Washer; repaired 6 (six) times starting at less than 3 months.
Dryer; repaired 4 (four) times stating at about 8 months.
Refrigerator; repaired 4 (four) times starting at day 1 (one) not counting one repair job that took 3 (three) return trips to fix problem.
We will NEVER buy Kenmore anything again!!! And yes I do know that these products are made by Whirlpool. So should you.!

Company: Sears
Country: USA
State: Pennsylvania
City: Erie
Address: Milcreek Mall

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