Sears / Kenmore Elite Washer
What happened to a dependable product?
- 01-28-2008
- 15
Electronics and household app.
Our Kenmore Elite clothes washer had a pump go out after 3 years of use and we were charged $201.25 to have it replaced. I understand that the warranty has passed and I was not expecting it to be repaired at no charge but $201.25!!! I contacted Sears and was told those are the charges have a nice day. No offer was made for a lower repair. Maybe I am to demanding. To pay half as much as you paid for the washer new for repair, that is crazy. What happened to a dependable product?
Company: Sears / Kenmore Elite Washer
Country: USA
State: Missouri
City: Fenton
Site: kenmore.com