Sears
Bad Customer treatment - TV

I am writing about how Sears treats its customers when they give them a good deal on price.
I was very excited about thanksgiving this year because I wanted a new TV. I was standing in line at Sears in Oxford at number 1. I got the ticket for 50 LED TV, but when I went to get TV it was not there so they told me that they don't have TV some one took the TV, they will order better TV for me, this is the TV that they were advertising big time as there super hot deal. They ordered a better TV for me and told it will be available on 12/12 while doing this they ordered a better TV for others in line behind me even better than me and their delivery date was 12/5. When I tried to get that one or better delivery date they denied to do any thing. When I went to pick up my TV on 12/12 TV was not there, they said itwill be there on 19 th dec I told I wan TV they threatened me of police and told me I can get refund, my point is that if it was any other thing I would had purchased without standing in line I wont mind refund but I was in line for 12 hrs to get that TV and still they are threatening me of calling police and refund

Company: Sears
Country: USA

  <     >