Best Buy
Customer Service

I needed a Mac cable so I walked into the Minnetonka, MN location of Best Buy with my laptop under my arm.

I asked the man at the entrance for a piece of marker tape (they use the tape so as not to confuse customer property with the store's inventor). He glanced at the laptop (2008 MacBook Pro) and said "You don't need a marker for that. We don't sell relics here", turned his back then laughed LOUDLY with two other employees.

How do you they find these guys? Is there a stipulation that you must be void of courtesy to work at Best Buy?

I try not to shop at Best Buy because the customer service is so poor, but I was in a rush for a VGA adapter and they were on the way. The adapter worked well as I gave a presentation (on my relic) to a University of Minnesota class filled with engineers and technical communication students. They are also consumers.

I opened the presentation with "I just bought this adapter from Best Buy. Here's what happened when I walked in to their store..."

Company: Best Buy
Country: USA
State: Minnesota
City: Minnetonka

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