Dell
Will never order anything from Dell directly again

Requested a desk-top components on August 22/09 using the projected delivery day of Sep 8. Examined the standing on line nowadays (Sep 1) and also the projected shipping has transformed to Sep 17. Named the assistance and also the reason-they offered me was this specific design is extremely common plus they can't meet up with the need. I questioned whether it had been feasible to stop the purchase and also the answer was yes (you'd anticipate that solution, when the shipping day has ended 14 days away).

Named boy and established he desired to cancel and visit a store to buy anything comparable, and named Dell 90 minutes following the unique phone, and was informed it is no further feasible to stop. I requested to advance the problem and kept for five minutes, and was informed that there is not anybody open to talk to me but rather I'll get a phone within 4 hours.

I used to possess definitely better customer support encounter with Dell (I suppose which was within the 1990is) - question what's improved. WON'T EVER purchase something from Dell straight again.

Company: Dell
Country: USA
Site: dell.com

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