Netgear
Fraud?

Purchased Netgear modem about 12 months before. Our online sites was suddenly unavailable. Named Netgear and was informed to contact Gearhead with issue. Gearhead really rudely advised me that there is a charge of $99 to carry on support and guarantee had terminated. This is actually the very first time I'd heard about service costs for the product. He insisted on the creditcardnumber in those days. I stated that I needed to go over with my partner first. He advised me when I called back there will be a $39.99 charge for them simply to keep in touch with me! I purchased a fresh modem—clearly another manufacturer, and today have much faster web.

Kay

Company: Netgear
Country: USA

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