Hewlett-Packard (HP)
Photosmart 7850 Support Claimed Hardware Fault but Self-Fix Worked

Computers & Services

I called HP for support for a 7850 photosmart printer and was told it would COST $34.00 so I went with chat on line for support spent hours with the tech. He said I have a hardware problem! So I TRIED to fix the problem myself for days. Tried again with a tech for HOURS I was tooled I had a hardware problem again. So I tried to fix it again and guess what I fixed it without paying for support or any tech support this tells me never by a hp again


Company: Hewlett-Packard (HP)
Country: USA
  <     >  

RELATED COMPLAINTS

Hewlett-Packard (HP)
Tech Support Session Left Printer Inoperable

Hewlett-Packard (HP)
Tech support charged $80 and printer wireless problem was not solved

Hewlett Packard Computer Products
Ripoff, will not refund money for faulty product C4680 all-in-one

Hewlett-Packard (HP)
Photosmart C5580 Will Not Print CDs and Software Conflicts

Hewlett-Packard (HP)
Printer Replacement Required Credit Card Collateral I Do Not Have

Hewlett-Packard (HP)
Photosmart 6150 Printer Cannot Be Serviced Locally After Paper Jam

Hewlett-Packard (HP)
Tech support unresponsive for an hour and credit card taken for no help

Hewlett-Packard (HP)
Replacement Photosmart 7510 Printer Still Defective After Six Reinstallations

Hewlett Packard Hewlett-Packard Company
Photosmart printer will not start with new cartridges