Verizon Wireless
Vz access usb modem

8/12/09 - 1:17 pm. I approached verizon again concerning the gradual link rate for cellular broadband link (VZ Access Manager). Representative Ed Perez walked me via an online update. Once this update was and mounted. I had been requested to restart my pc. When the restart happened my pc couldn't discover the drive. I advised Mr. Perez of the and he insisted this wasn't verizon’s issue and he didn't understand how to repair it. Departing me today WITHOUT ANY PC with no access to the internet whatsoever. I insisted he get his boss about the telephone instantly. Jerreau Latson was his name. Jearreau Latson also insisted this event was in anyhow associated with the verizon download. I suggested differently as before the DL my pc worked great. Jerreau Latson advised me that I ought to contact apple concerning the issue. Obviously, because Verizon cant help me, drive the issue elsewhere. After calling apple I used 2 hours reinstalling my OS on my drive. And of course is charging me 349.00 to increase my support contract. Once reinstalled. I named Jerreau Latson back again to subsequently obtain the hardware operating again when he'd still another repetition. Contact me. Jordan. At the moment my pc might nevertheless not identify the hardware wireless card. He ultimately decided to deliver me a brand new Hardware wireless alternative. The alternative was obtained 2 nights later without any installation drive contained in the bundle. Still another verizon error. Once telling Jordan about that error he mentioned verizon might deliver a disc to reach on Tuesday. 8/18/09. So far I’ve invested more than 20 hours repairing this clutter and a whole week without web. Did I note that I’m self employed and dropped more than 2 E additionally that week? Verizon generously acknowledged me $10.00. This hardware device hasn't worked precisely in weeks and today in the end of the they nevertheless WOn't end my agreement.

Harm Resulting $349.00 was invested to increase my apple service agreement. More than 2 E dropped in revenue. 20 hours of my period worrying and reinstalling my hard drive. Oh and last weeks Verizon bill $850.00! Did I note my mobile phone protection hurts aswell and that I NEVER review my mins?

Company: Verizon Wireless
Country: USA
State: Maryland

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