Amkotron
Monitor repai

An area seemed on my 24-inch LCD monitor, in regards to a thumb-sized place of dead pixels within the middle of the display. Called Samsung customer support. They delivered me a advantages tag to deliver it to some business named Amcotron. I delivered the check obtained it back in regards to a week 5 later having a significantly larger place of dead pixels along with a damaged to hell body. Named Amcotron figuring I Would provide them with the opportunity to correct this error, after many times of usually needing to contact them back to see what is happening, I delivered them some images of the harm plus they delivered me a advantages return tag. I had been informed the components to repair it were being requested in those days therefore it might be fixed instantly and delivered back in my experience overnight. It was false, within the next couple months I'd to continuously contact them back to see that which was happening with my check, they never named me back or sent me to update me like I requested them to complete. On MARCH 7 I had been informed it had been being set and delivered back in my experience that evening. On MARCH 10, i named samsung and was informed it was undesirable which I'd be approached from the Government Customer Support division to possess this problem solved and they might even be ready to provide me payment for my difficulty. Today on MARCH 13, I still dont have my check and Samsung ostensibly explained that they're really sorry for this trouble however they can't provide any type of payment for this problem, they wouldnt actually increase my guarantee. The organization Amcotron lied to Samsung and informed them I had been incorrect they never explained the check had been set on MARCH 7 which it had been being delivered that evening. I'm totally shocked by this degree of customer support by Samsung and Amcotron, and that I WOn't ever with a Samsung product again.

Company: Amkotron
Country: USA
State: Colorado
City: Colorado Springs

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