Samsung
Defective monitors

Samsung monitor support.

Named to get replacement monitor. Had a $500 retainer placed on my bank card to truly have the alternative delivered to my house. Obtained a faulty monitor. Delivered it back. They held the $ hang on my bill.

The 2nd alternative check was delivered to a UPS shop when it will have now been delivered straight to me. No $ store is essential for this kind of alternative deal. It got a 30-minute telephone call to obtain my money introduced.

The sum total time I'd to invest about the telephone with Samsung, simply to obtain a substitute check has ended 2.5 hours.including the initial telephone call, 3 to obtain the faulty alternative looked after, and also the last to obtain my $500 back. I'm unsure I'd have experienced it returned easily didn't contact.

I'd to hold back times for that damaged replacement to obtain back again to the service-center before they'd deliver another alternative. They'd not facilitate the launch of the 2nd check.

It has absorbed 3 months.

Today, I've togo out to some UPS shop to get the 2nd alternative and pull my previous on with me.

Kathryn

Company: Samsung
Country: USA

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