Toshiba
Customer service

Countless times we've had chargers for a toshiba laptops die on us and there is no reason for them dying. So we call the company and they say its our fault that the chargers are getting broken when we know for a fact that it is not our fault. They were very unprofessional in helping us. The people who were very unhelpful were Jewel and Claudia, we asked them if we could talk to there manager and they told us that they did not have a manager. So then we asked them for a mailing address so we could write a complaint to the company and they said that they didn't have an address. So we insisted that they let us talk to there supervisor and they said they still didn't have one and we said so your the president of toshiba and that only made them even more unprofessional. We are very displeased with this company and there tech. Support even if you can call them that because they did nothing to help us.

Company: Toshiba
Country: USA
State: Michigan
City: Jenison

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