Dell Inc
Interest Charged on Cancelled Order, Printer Return Number Cancelled

I'm being charged interest on a cancelled computer system order and have tried to return the printer which shipped separately, after I cancelled the order. I have received no return instructions, but have a return No. 111431310. After many calls, of which many were dropped, I have finally been told my return number has been cancelled because I did not return the printer in a timely manner. How can I return it with no return instructions or label???

Company: Dell Inc
Country: USA

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