Dell
Inspiron E1705 overheated and died, repair refused as out of warranty

I purchased a Dell Inspiron E1705 on 8/06. While I was using the computer, it got hot as fire. I removed the battery and let the computer "cool down". The next day the computer worked ok and continued to work fine, until one day in March it would "boot" up but then would go blank. It has not worked since.

I have spoken to Dell Corporation, stating the above, and their response is "It is out of warranty so you will have to pay to have it fixed. They said they thought the mother board got fried.

My complaint is This computer was faulty when I bought it. Otherwise why would it get hot —that is not normal. I requested Dell to either replace or repair the lap top at their expense.

Dell said, "not under warranty, you will have to pay.

I do not feel that is fair since it is obvious that the computer had a problem or it would not have gotten hot.

Company: Dell
Country: USA

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