Dell
AC adapter overheating again, warranty refused unless customer pays $49

I have tried to contact Dell's customer service, but all I get is an answer of the adapter is out of warranty, or I can speak to someone if I would like to pay $49. I am on my second Dell AC adaptor, and this is the second one that has overheated. The adaptor and wire is extremely hot to the touch. There has been no abnormal use, nothing has changed, and all of a sudden the adapter starts to overheat. This is a serious issue, just like they recalled certain adapters a few years back, it needs to be looked at again. No one will take me seriously from Dell, but you can search online and find many complaints about these adapters. Sometimes they just quit working, but there have been other cases of these overheating. They should take care of this problem before someone gets hurt or someone's property is damaged.

Company: Dell
Country: USA
Site: dell.com

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