Dell
Very poor service
- 06-18-2008
- 15
I ordered a laptop and a carrying case from Dell. I received a laptop but no carrying case.
Now I walk around carrying laptop in my hand without a carrying case. Complained few times... But nothing yet.
Also, when I try calling Dell during weeknights/weekends to check the status of my carrying case order, the automated operator says call during day time. However if I call during weeknights/weekends and choose to option to order a new purchase, they'll answer my call.
Once they get your money (from the order), you've to deal with them during their working hours only. What a service from dell.
Company: Dell
Country: USA
Site: dell.com