Seagate
External drive returned unrepaired after seal found broken and no receipt

Computers & Services

I bought external hard drive at xmas for my son that broke within 2 days bought another one with extended warranty from Walmart.

After 3 months the cord fell inside the drive called Walmart they said send it to Seagate, mailed that in got an email today saying no receipt so I called now the seal is broken was not when I sent it. And they are sending it back unrepaired (RMA # 1000838814).

All I got was a bunch of excuses from them now Walmart will not cover it either so I might as well burned the $170.00 I spent.


Company: Seagate
Country: USA
State: Texas
City: McAllen
Site: seagate.com
  <     >  

RELATED COMPLAINTS

Seagate Technology
Warranty denied after drive dismantled and $1400 data recovery quoted

Seagate Technology
Internal hard drive dead on arrival and return not acknowledged

Seagate
Problem with FreeAgent external drives still sold with no fix

Seagate Technology
Warranty replacement refused because drive was not bought through authorized channel

Seagate Technologies
FreeAgent Go drive stopped working shortly after purchase via BeachCamera.com

Seagate
Refurbished replacement drive cost $20 and failed again after 3 months

Seagate Technology
$60 rebate never received after mailing original receipt

Seagate Technologies
Serial number on drive differs from packaging, so Best Buy refused return

Seagate Technology
Drives overheat, start ticking and then fail

Hewlett Packard
Touchsmart IQ524 Hard Drive Failed Twice Within a Year