Seagate Technology
Warranty replacement refused because drive was not bought through authorized channel

I purchased a Seagate hard drive from them just under a year ago the warranty is good for one year they claim. The drive failed to work when I received it, I had them replace it the first time no problem, it failed again before my year was anywhere near up. They told me that it (the warranty) had expired when I was asked to proved to them that it had indeed NOT been one year since I purchased the drive which I promptly provided. They seemed to not have any problem at all and I honestly thought it was going to get fixed.

Almost two weeks later I finally get a response and they are refusing to replace the drive because it was not bought through a Seagate Authorized Distribution channel.

Company: Seagate Technology
Country: USA
State: California
Site: seagate.com

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