Walmart
Broken Bra Return Refused by Customer Service Manager

I went in w / a bra that I had purchased that was broken. I tried it on removed the tags and then noticed that the adjusters on were broken and the straps wouldn't stay up. I took it into the store and the "Manager" - whose name was Cherisse, proceeded to tell me that it was a health hazard to bring it in the store, she wouldn't return it, or exchange it and I was just stuck w / a broken bra. First of all, she couldn't have been the "Customer Service Manager" cause no "Manager" should roll her eyes at someone trying to return a defective product. I was so mad. I truly do not return/exchange things and when I notice something it broken. And I paid $ for it. I expect it to be made right. Cherisse sucked w / bad attitude and bad customer service. I average about $200-250 a week at Walmart. Not anymore.

Company: Walmart
Country: USA
State: Texas
City: Grand Prairie

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