Ross Dress For Less
Return Policy not followed

I'm so angry in the encounter I simply had within the California Novato shop that I will hardly kind. I purchased a set of informal women's sneakers in a Ross shop this week in Rohnert Park, near might work. Two nights later, I visited hook them up to an realized one was a 6.5 plus one was an 8.5. Nowadays, I visited the Ross shop in Novato at Classic Trees to come back them. They've never been used and that I had the initial bill. The worker explained I'd need to return them towards the shop in Rohnert Park (that will be over 20 miles away). I expected her why - the sneakers were unworn, I'd the initial bill also it was significantly less than thirty days since my purchase. I examine her the plan about the back of my bill. She stated the shop might encounter a reduction when they got back the sneakers. I contended that which was not my issue. I had been following a appropriate record about the back of my bill. It stated I really could reunite the shoes unworn, within thirty days, using the bill with no challenge. I requested to talk to the supervisor, Claudia. She merely stated the shop might encounter a reduction about the return and so wouldn't consider them back. I'd need to generate 20 kilometers towards the unique Ross. I questioned how which was my issue or problem and he or she shrugged and looked over me blankly. I'd prepared on buying in the shop that day-but they dropped my company. Moreso, I'll never store in a Ross again. The truth that they lay on the return policy is unexcusable. The truth that the initial store-sold me the mismatched sneakers is unacceptable and also the violence and ignorance I confronted in the return table can also be undesirable. This really is over a $12.99 footwear. Dome a benefit, nor store in the Ross shop at Classic Trees in Novato, California.

Company: Ross Dress For Less
Country: USA
State: California
City: Novato

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