Pep Boys Monroeville
Pep Boys Monroeville Pep Boys ripped me off a $1000 bucks, then left my O2 sensor plug open intentionally

Cars & Transport

My friend transferred his card title to me this June. I went to Pep Boys to get it inspected. Pep boys gave a huge list of parts with defects and informed us that they need to be fixed, if Iwant my car to pass inspection. I did not have the money, so I had to return.
I went to the same store 2 days later, another service person ran up another list of defects which did not match up with the previous list. This time, he informed the otehr set of struts and brakes were gone bad and the previous ones were fine! I went ahead and got my stuff replaced. I was duely charged $1000.
I later got to know that most of the replacements, like struts and brakes were totally unnecessary. I spoke to some of my friends, they informed me that Pep Boys are total rip offs. They ask every body to replace struts and brakes, becuase they make a ton of money on these things.
After a couple of weeks, I got my engine light turned on. I took my car back to Pep boys, this time they informed me that my sensors are gone bad and replacing them would cost $500 more.
This time, I took my car to another mechanic and he informed me that my O2 sensor plug was unplugged intentionally so that the service engine light turns on. Since my O2 plug was near the exhaust, it has melted. Now I have to spend $200 to fix a problem created by Pep Boys to keep ripping me off.
I do not make much money, I have a 2005 Hyundai elantra. I need my money back from Pep boys.


Company: Pep Boys Monroeville
Country: USA
State: Pennsylvania
City: Pittsburgh
Address: 3475 William Penn Hwy Pittsburgh, PA 15235
Phone: 4128295119
Site: pepboys.com
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