Pep Boys
On 6/22 I took my 2004 chevy tahoe to pep boys for sevice. The seviced my tahoe. 2 days later i haved the same problem. They charged me for work the should have fixed the first time!
- 06-24-2009
- 25
On 6/22 i took my chevy tahoe to pep boys because it was running rough. I told the service tech lionel garcia this and he said that they would check the vehicle and recomended a tune up. Iagreed to have this done. It costabout$ 260.00.2 days after pepboys serviced my tahoe the check engine light came on and it stated running rough again, but worse it was missfiring!
I took my tahoe back to pep boys on 2/24 mario garcia the service tech i talked to on this day said they would check it again but would have to charge me$89.99 just to check it! After they checked it they told me they had to replace my spark plug wires. This cost me $260.00 including the$89.99 for checking it again.
I think they should have found this problem the first time to give me the option of getting a tune up or not. Pep boys should not charge me the $89.99 since this is somthing they missed the first time. They replaced the spark plugs they should have noticed the spark plug wires at this time!!!
Company: Pep Boys
Country: USA
State: California
City: Calexico
Address: 400 N. Imperal Ave
Phone: 7603574966